OTRS-znuny部署记录

## 基于:
```
Debian 12
MariaDB
Apache
```

## 安装:
```
安装依赖：
apt install -y apache2 mariadb-client mariadb-server cpanminus
安装文件：
# Download Znuny
cd /app/otrs
wget https://download.znuny.org/releases/znuny-latest-7.0.tar.gz

# Extract
tar -xvfz znuny-latest-7.0.tar.gz

# Create a symlink
sudo ln -s /app/otrs/znuny-7.0.7 /opt/znuny

# Install Required Perl Modules
apt -y install libapache2-mod-perl2 libdbd-mysql-perl libtimedate-perl libnet-dns-perl libnet-ldap-perl libio-socket-ssl-perl libpdf-api2-perl libsoap-lite-perl libtext-csv-xs-perl libjson-xs-perl libapache-dbi-perl libxml-libxml-perl libxml-libxslt-perl libyaml-perl libarchive-zip-perl libcrypt-eksblowfish-perl libencode-hanextra-perl libmail-imapclient-perl libtemplate-perl libdatetime-perl libmoo-perl bash-completion libyaml-libyaml-perl libjavascript-minifier-xs-perl libcss-minifier-xs-perl libauthen-sasl-perl libauthen-ntlm-perl

# Database Configuration
vim /etc/mysql/mariadb.conf.d/50-znuny_config.cnf

[mysql]
max_allowed_packet=256M
[mysqldump]
max_allowed_packet=256M

[mysqld]
innodb_file_per_table
innodb_log_file_size = 256M
max_allowed_packet=256M
## 可能会不生效 ， 去mysql里面设置
#重启：
systemctl start mariadb
#Webserver Configuration
ln -s /opt/znuny/scripts/apache2-httpd.include.conf /etc/apache2/conf-available/zzz_znuny.conf
打开一些模式:
a2enmod perl headers deflate filter cgi
a2dismod mpm_event
a2enmod mpm_prefork
a2enconf zzz_znuny
重启：
systemctl restart apache2
可以访问网页继续安装了:
http://192.168.1.227/znuny/installer.pl
```
安装完成：
![](/media/202307/2023-07-12_133926_2319520.2583867241744118.png)

## 记录密码:
```
数据库用户名：
znuny
t27sSyWI3jcSQhJY

开始页面
http://192.168.1.227/znuny/index.pl

用户
root@localhost，HTZzemGEvs7OlqH6

```

## 参考
```
https://doc.znuny.org/znuny/releases/installupdate/install.html
应用设置教程:
https://doc.otrs.com/doc/manual/admin/7.0/zh_CN/content/ticket-settings.html
```